Refund Policy
We want you to be completely satisfied with your purchase. Please read our refund policy carefully.
Returns & Refunds
If you are not satisfied with your purchase, you may request a refund within 14 days of receiving your order.
Eligibility
- Items must be in their original, unused condition.
- Items must be accompanied by proof of purchase.
- Customized or personalized items are non-refundable.
How to Request a Refund
To initiate a refund, please contact us at [jwhtcoin@gmail.com] with your order number and reason for return. We will respond within 2–3 business days.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days to your original payment method.
Non-Refundable Items
- Gift cards
- Downloadable products
- Items marked as final sale
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.
Contact Us
If you have any questions about our refund policy, please contact us at [jwhtcoin@gmail.com].